Most people come to see a counselor after they have tried everything they can think of but nothing seems to make the struggle or issue better. This is what I call being in crisis mode. There is a sense of desperation, and quite often, a sense of defeat. Maintenance is what I call it when people come in to see a counselor because they want things to be improved or different, but it is without the sense of urgency accompanying crisis.
We all have a fundamental need to be listened to on a regular basis. We all want to be heard and understood. Counselors fulfill that role. They are able to see the world through different eyes and to help you view your world differently. Regardless of where you see yourself, in crisis or in need of maintenance, hope, help, and assistance are only a phone call away.